European Union and British Union Jack flag flying in front of Big Ben and the Houses of Parliament

New EU Directive on consumer rights

The European Council has adopted a new Directive designed to enhance consumer protection, with the focus on the internet and online transactions. Highlights include: enhanced harmonisation and streamlining of some of the criteria used to determine the level of penalties for infringements of EU consumer law; a right to individual remedies for consumers when they are harmed by unfair commercial...
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