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The Best Apps to Create Great Ecommerce Customer Service (2022)

If you're running an ecommerce business, providing great customer service is essential to your success. In fact, it can be the deciding factor between a customer returning or becoming a lifelong advocate for your brand. Luckily, there are a number of apps that can help you provide excellent CX and keep your customers happy. In this blog post, we'll discuss the best apps for CX and how they can...
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Why BigCommerce’s new B2B Edition will change the way you do ecommerce!

Here at O’Brien Media, we love nothing more than sharing new developments that our partners at BigCommerce have come up with! You may have read in our blog earlier this month about how they have launched their new B2B Edition. This new blog post will go into detail about the brand-new features and all the benefits that BigCommerce’s new B2B Edition can bring to you and your business. What are...
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BigCommerce launch B2B Edition!

Our partners over at BigCommerce have today launched B2B Edition which further helps B2B functionality and helps businesses improve their sales operations! This blog post will detail what B2B Edition offers and why is it so important to us at O’Brien Media! What is B2B Edition? B2B edition allows the already powerful speed and ease of use of BigCommerce along with seamless...
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BigCommerce announce new Transactional Email Templates

As a Partner, we love to share new features that our friends over at BigCommerce have come up with. This blog post will talk about BigCommerce’s new transactional email templates. These updates replace the old email templates and allow for new features and the ability to customise the templates. What’s new with the templates? Full Handlebars Support Merchants and developers now have greater...
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O’Brien Media awarded Agency Partner status with BigCommerce

Here at O’Brien Media, we are proud to announce that we have been awarded Agency Partner status with BigCommerce. What is BigCommerce? BigCommerce is a leading ecommerce provider that helps deliver solutions for small and enterprise businesses, along with B2B organisation, which will enable them to meet their retail and ecommerce goals. BigCommerce offers a Software-as-a-Service (SaaS) platform...
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Making the move from Blueprint to Stencil based themes in BigCommerce

Since BigCommerce opened their UK office in 2018 (and indeed before then), they’re making great inroads to the UK market.  A so called “SaaS” based platform (Software as a Service – so they host servers and handle a lot of things such a security and updates so you don’t have to), the provide a decent and scalable platform for small and large ecommerce businesses alike at extremely...
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