Standard hosting features and quotas

As an O'Brien Media customer you have the option of having your website hosted on our servers, our hosting platform is designed to be flexible and is configured to provide fast and stable hosting for your Drupal (or plain HTML) website.

As standard, hosting accounts come with the following for hosting accounts created after 01/03/2015, previously account quotes and hosting features were documented in your website userguide or service agreement.

Quotas for accounts created after 01/03/2015:

  • 5 Email Mailboxes (accessible via IMAP, POP3 and SMTP) with SSL/TLS security
  • 1GiB Disk Space (Inode limit of 7500 - what are inodes?)*
  • 5GiB monthly data transfer (FTP, website and email traffic to and from your website)
  • Twice daily backups to off-site storage
  • 1 MySQL database

We have a flexible approach to hosting services and each site is configured independently with no "hard" limits (so your website won't go offline if you go over your data transfer limit!) - we'll contact you to discuss upgrading your hosting if this is required. You can access real time disk space usage statistics for your website via the "Dashboard" link when you are logged in to your website.

We can also offer virtual server hosting, this is where your website is allocated a portion of a server but you have exclusive use of this virtual machine allowing greater control over server resources and fine tuning of settings to accommodate more specialised website configurations.  If you would like any further information about your hosting service please get in touch.

* Disk space and inode quotas are shared between your website and your email mailboxes

Additional resources price list

 Add-on Price (yearly contract)Price (overages)
Additional 1GiB of disk space (standard)£24.00/year£3.50/month
Additional 0.25GiB of disk space (solid state)£24.00/year£3.50/month
Additional Email Mailboxes (each)£6.00/yearnot available
Additional 1GiB of data transfer£12.00/year£3.50/month
Additional 10GiB of data transfer£95.00/yearnot available
Additional 50GiB of data transfer£495/yearnot available
Additional 1 MySQL Database£24.00/yearnot available
Increase inode limitPOA 

Overage charges

We'll send you automated notifications when you're approaching your quota for any limit, and when you exceed your limit. Please be aware that these notifications are generated daily, with new usage data becoming available between midnight and 03:00, so if you expect to be moving a lot of data to or from your website via FTP or you expect a large spike in visitor traffic to your website you may exceed your allowance before we send you a notification. Invoices for overage charges are raised on the 1st of the month after the overage charge is incurred and requires immediate payment.

Inode limit increases

If you need to increase the inode limit on your account this will involve upgrading your hosting service to the next level, we may also need to move your website to a different server. 

Our website hosting and website support packages

Whether your website was designed by O'Brien Media or not we've got website hosting and website support packages to simplify your business' online presence. With our website support packages your website budget can be planned and integrated into your annual business costs and with priority support and software updates applied without you having to lift a finger you can rest assured your website will always be up to date with all issues addressed promptly.

Just Hosting
£18.75/MONTH
No inclusive technical support minutes per month
Website Hosting
Domain Name Management
Email Management
Monthly Analytic Reports
Monthly Website Back Ups
Proactive Website Update Reminders
24/7 Uptime Monitoring
Technical support via email only
Enquire now
Hosting & Support
£42.50/MONTH
45 inclusive website support minutes per month
Website Hosting
Domain Name Management
Email Management
Monthly Analytic Reports
Daily Website Back Ups
Proactive Website Update Reminders
24/7 Uptime Monitoring
Technical & website support via email
Technical & website support via telephone
CMS Core, Plugin and Theme Updates
Enquire now
Hosting & Support+
£64.50/MONTH
90 inclusive website support minutes per month
Website Hosting
Domain Name Management
Email Management
Monthly Analytic Reports
Daily Website Back Ups
Proactive Website Update Reminders
24/7 Uptime Monitoring
Technical & website support via email
Technical & website support via telephone
CMS Core, Plugin and Theme Updates
Full Daily Back Ups (including offsite storage)
Active SEO monitoring with suggestions for improvements
Named account manager with direct telephone number
Enquire now

Additional information on our website hosting and support services

¹ Website support minutes can be used for anything from content updates to existing pages, adding images/video (where supported by your site), adding new pages, small design changes, CMS training, marketing advice, consultations etc. Support minutes can be carried over for up to 3 months. If it becomes apparent that you will need a higher level of support than the package you are on, we will recommend you switch to another package or create a bespoke support solution specific to your business requirements. Website updates, design changes etc for 'Hosting Only' packages will be charged at our hourly development rate (currently £60.00 per hour charged in 15 minute blocks).

² Occasionally you may need secure website hosting (SSL), have additional bandwidth requirements or even need your own dedicated server or virtual private server (VPS). In these cases we will create a bespoke Hosting+ package for them based on your specific requirements, we can provide you with a quote for requirements that fall under a Hosting+ service on request. You can find out what's included with our standard hosting services here. We provide discounts for clients who host multiple websites with us (3+) so do get in touch if you'd like to find out more.

³ The CMS update service includes updates to the current core version of your software. For example if you have a Drupal 7 website we will apply updates relating to all Drupal 7 releases but will not upgrade your website to Drupal 8 as part of the CMS update service..

Shortlink to this article

You may also be interested in...