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For freelancers and small web design agencies
Taking a full-time job, changing career, or tired of supporting and hosting websites you built years ago? Hand your customers to a friendly Swindon team, keep their prices steady and earn from a phased revenue share.
Confidential, no-obligation conversations. Or call Chris on 01793 239 239.
Careers change. You might have been offered a full-time job in a different industry, you might simply be tired of fixing websites at weekends, or you might want to keep designing but stop looking after the hosting and support for sites you built years ago.
Whichever it is, the customers you have looked after deserve a good home and you deserve to move on without guilt or loose ends. We take over the website support, hosting and day-to-day care, so they stay in safe hands.
You choose what moves across. Many people start with the part that gets in the way most.
The updates, fixes and “can you just change this?” emails that never stop:
Fully managed hosting, so you are no longer the person on call:
Customers who still need new pages, redesigns or new features:
Clients who rely on you for search and marketing:
We introduce ourselves with you, keep communication open and protect the relationship you built. The change should feel like an upgrade, not a disruption.
We aim to keep your customers on the prices they already pay, so there are no nasty surprises for them and no awkward conversations for you.
Our phased revenue share means you keep benefiting from the customers you built up, including new work they bring, for a number of years after the handover.
In-house developers, designers and marketers, our own managed hosting and a support desk give customers more than one person ever could.
Early conversations are private and carry no obligation. We will tell you honestly if we are not the right fit.
Take the new job, start the new chapter, or just get your evenings back. We handle the migration, the paperwork and the questions.
Every handover is planned around your customers, so nobody is left with a broken website or an unanswered email.
We talk through your situation, then look at your customers, their sites and how they are hosted, to understand the scope and complexity.
We agree timelines, resources and fallback plans, and which customers move when.
We agree how and when your customers hear about the change, so they get a clear, friendly message, ideally from you first.
We test every site thoroughly before it moves so that it works exactly as it should afterwards.
We move customers in stages to keep disruption to a minimum, monitoring each move closely.
Customers get our ongoing support and hosting from day one, and we stay in touch with you about how it is going.
Taking care of other designers’ customers is something we have done several times, and we know how much trust is involved. The other acquisitions we have completed are confidential, as are all the conversations we have with people thinking of selling.
We took on their website hosting and maintenance customers.
We took on their website hosting and maintenance customers.
We took on their SEO clients.
Not just more of the same:
Better looked after, every day:
Yes. Getting in touch commits you to nothing. We will talk through what you have, what you would like to happen and whether we are a good fit, and we will not contact any of your customers until you are happy for us to.
Yes. Plenty of designers are happy to keep designing but no longer want to be on call for updates, security fixes and hosting for sites they built years ago. Tell us what you want to keep and what you want to hand over and we will work around it.
That is exactly the situation we help with. We can take over the day-to-day running of your customers’ websites, so you can focus on your new role without leaving anyone in the lurch.
We aim to keep your customers on the same pricing as far as we can, so the change feels like a better-resourced version of the service they already have, not a price rise.
We usually use a phased revenue share. For a number of years after the handover, revenue from the customers you transfer is shared with you, including any new work they bring. We will talk through the detail that suits your situation.
WordPress, WooCommerce, Shopify and BigCommerce are all everyday work for us, and we can support sites built in other systems too. We will look at what you have during the initial assessment.
Our own fully managed hosting is where we usually move customers, because it lets us keep sites fast, secure and backed up. We agree a migration plan with you first and test every site before and after the move.
Yes. We are keen to speak to small web design agencies as well as freelancers, whether you are selling the whole business or just part of your customer base.
Chris Grant (he/him), Head of Website Design and Development, leads business development and acquisitions at O’Brien Media.
Chris has built and supported websites for over 20 years from our Old Town, Swindon office, and knows how big a decision this is. Call 01793 239 239 and ask for Chris (extension 2121), or send us a message below to arrange a time to talk.
Tell us a little about you and your websites: roughly how many customers, what you look after for them and when you would like to move on. All enquiries are confidential and carry no obligation.
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