Support, SEO & hosting
Website security and hacked-site repair
Hacked website? We clean up the malware, get your site back online securely and put measures in place to stop it happening again.
Security from a team that looks after WordPress sites every day
Outdated software is one of the most common ways websites get compromised. We scan for malware, check for vulnerabilities and make sure your site is as secure as it can be.
We use Monarx security software to help detect and prevent attempted hacks, malware and malicious activity.
If your site has already been compromised, we act quickly to identify the problem, clean up any malicious code and get your site back online securely.
From £475, quoted per site. Security clean-up and hardening is priced for each website.
What we do when a website is hacked
- Identify the problem and how far it has spread.
- Clean up any malicious code.
- Restore your site and bring it back online securely.
- Investigate how the breach happened.
- Prevent a repeat by putting measures in place to close the gap.
Stopping it happening again: as part of our website support we regularly scan for malware and vulnerabilities, keep software up to date and replace abandoned plugins. Our managed hosting adds daily off-site backups, so we can restore your site quickly, and is managed in line with Cyber Essentials standards.
Further reading: how we keep your website protected, the future of WordPress security and why one theme vulnerability put a million sites at risk.
Website security: your questions answered
How do I know if my website has been hacked?
Common signs include:
• Your site redirects visitors somewhere else or shows pages you didn’t create
• Google or your browser warns visitors that the site is unsafe
• Spam emails are sent from your domain, or your emails are bouncing
• Unfamiliar admin users appear, or you’re locked out
• Your site suddenly slows down or crashes
If you spot any of these, call us on 01793 239239 and we’ll take a look.
How much does hacked-site repair or security hardening cost?
It’s quoted for each site because the work depends on the website and how badly it has been affected. It starts from £475 for most websites. Get in touch and we’ll give you a clear quote.
What happens if my website gets hacked?
If your site is compromised, we’ll act quickly to identify the problem, clean up any malicious code, and get your site back online securely. We also investigate how the breach happened and put measures in place to prevent it from happening again. As part of our ongoing support, we regularly scan your site for malware and vulnerabilities, and we keep your software up to date to reduce the risk of attacks in the first place. Prevention is always better than cure, and that’s a big part of what our support service is about.
Will updating my website break anything?
It can happen, and that’s exactly why having professional support matters. When WordPress, Craft CMS, Webflow, Drupal, or any CMS releases an update, there’s always a small chance it won’t play nicely with your existing theme or plugins. We test updates carefully and check that everything still works properly afterwards. If something does go wrong, we fix it. Our hosting packages include daily backups, so we can quickly restore your site to a working state if an update causes any issues.
Is your hosting service secure?
Yes! Security is a top priority. Our hosting is fully managed in line with Cyber Essentials standards, which means your website is protected against common online threats. We also include regular security updates as part of our service.
Do you provide backups of my website?
Yes, our hosting includes daily website backups. This ensures that your website’s data can be restored quickly if needed, giving you peace of mind.
Tell us about your website security requirements
Fill in the form and we will open a case for you straight away and send you a confirmation by email. If you think your site has been hacked, please call us on 01793 239239 as well. We usually reply within one hour.
- Our team are here 9am to 5pm weekdays
- Prefer to talk? Call 01793 239239
- We reply to every message, usually within one hour.
Think your website has been hacked? Call us today
If something looks wrong, such as strange redirects, browser warnings or spam sent from your domain, tell us what you have noticed and we will help you work out what to do next.