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Giving you more with Client Connect
Client Connect is our client portal. Raise and track support requests, pay invoices, see how your website is performing and keep everything about your O’Brien Media services in one secure place.
What is Client Connect?
It is a bespoke portal re-developed from the ground-up over the summer of 2025 by our Swindon-based team. Using Client Connect, our clients can access huge amounts of up-to-date account-related information.
If you want to check on your open helpdesk tickets, latest invoices or website statistics, all that information is at your fingertips, at all hours of the day.
We love speaking to our customers. But sometimes all they need is a quick answer to a simple question, and Client Connect provides answers at the click of a button!
In addition to the (not always thrilling) information on your account status, billing, and helpdesk tickets, Client Connect also gives you access to your website statistics report – in real time!
You can click on the “Website stats” button and select any one of the sites we support and host, instantly getting access to a wealth of information about how your website is performing.
Client Connect is always evolving, so the screen you see when you log in might look a little different, or it might have some additional features, but the core features indicated below will always be available in roughly the positions shown.
We were selected as a finalist for Swindon and Wiltshire’s Technology Awards – The Techies – for Client Connect and how it improves user experience – you can find out more on our blog.
Thank you so much for all of your help with getting the website updated - it looks fantastic. Really happy with it.
And what a lovely surprise - very kind of you to send across some mockups, they looks really great. And I am excited for the potential uses of them!!
Tom BainThe Harbour Project Review via Email, June 2026
I honestly couldn't have asked for better service from Chris. Everything that I asked, he delivered and more.
Amazing communication and he really listened to me as a customer. Thank you so much Chris.
Hannah HollmanSerenity Ceramics Review via Google, February 2026
Chris and his team have done a fantastic job with building our bespoke websites. Chris took the time to get a good understanding of what we required, and had a lot of patience while we tried to explain it! Now both websites are up and running and it look brilliant, very professional. We are very pleased and receive business enquiries from the websites every day.
Steve CostelloFixed Locally Computer Recycling Review via Nextdoor, December 2025
I’ve been using Chris and his team for a 6 years now and they have been amazing! He’s made everything about my website feel easy from design updates to tech support and general advice. Super reliable, quick to respond and always helpful. I would highly recommend if you’re looking for someone you can trust with your website!
Holly AndersenHolly Andersen Makeup Artist Review via Google, August 2025
I've been working on making my website more Google friendly all week but got stuck with something last night and got a bit of help from Chris at O'Brien Media.
Thanks Chris, you're a star for getting stuck in and helping me out so quickly!
Elizabeth ForsythHedge Buddies Review via Email
Have questions? Get in touch and we'll be happy to help!
Not sure where to start? Tell us your goals and we will point you in the right direction.
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