One of the questions we’re regularly asked when engaging in new projects is what makes us different from so-called “website builders” – web-based software that allow you to create your own website yourself. What sets O’Brien Media apart? Why spend the extra money (we don’t deny that yes, we may well be more expensive).
The O’Brien Media ethos
When O’Brien Media takes on a project, we give it our all. You get dedicated, one to one support from one of our web developers to translate your vision into reality. That vision may not be well defined – we can take a detailed brief or you can just give us a stream of words, a colour scheme, and let our designers run with it. Either way, you’ll be involved every step of the way. Our experience and know-how isn’t limited, either, to web developers. We have a business analyst on staff that can help with process and data reviews (analytics come free with every project we carry out). If we have a large number of active projects in flight, then we don’t commission new work – so you can be sure you’re getting our dedicated attention.
WordPress, Drupal, BigCommerce
There’s a ton of different website technologies. Whether you’re after a simple blog, a service website, opening a restaurant or running a multi-million-pound e-commerce retail site, we are experienced with the appropriate technologies to get you what you want. We deal with all the major players. Many of our websites use WordPress as a back end – but we’ve also done lots of sites using Drupal and have recently commissioned websites using BigCommerce, who are very much gaining ground in the website arena. We’re skilled at integrating with other systems as well – not only can we configure e-commerce bolt-ons such as WooCommerce to allow for taking payments and running an e-commerce site, we’ve also done integrations with EPOS and CRM systems. But, big project or small, you’ll get the same dedication from our team.
Supporting your website
The investment you make in your website doesn’t stop on the day we hand it over. We offer a range of support options, but only if you want them. Full information is given to you on how to make content changes – but many customers prefer an ongoing relationship with us and for us to make these changes on their behalf. Our support options don’t end at technical or content type stuff either. We’re rounded web professionals – so have in-depth knowledge of SEO and can employ many strategies to drive customers to your website, but customers who are likely to buy or are interested in your services. We offer a range of SEO services to suit any budget.
Your business is unique
The main benefit, though, is that we get to know you. We don’t see ourselves as just a supplier to you – and we don’t see you as “just another client”. We develop a partnership. That way, we can always be on hand to offer our e-commerce and website expertise. Many of our clients see us as almost part of their business – ready to offer support, advice, and know-how on many topics.
So sure, you can design your own website using an out of the box template builder. But we offer far more than that. We’re happy to provide references on request and show examples of how we’ve helped businesses, large and small, to leverage their website.