About us

Your website works best when we work together

At O’Brien Media, we do our best work when we have an ongoing, open partnership with our customers. That means being here not only to fix a problem or carry out a request, but to help you spot what could make your website work harder for you.

Desks in the O’Brien Media office with branded screens, plants and green drawers with a link to Contact

Working together

Launch is the beginning, not the end

A website should not be something that is launched, ticked off a list and then left behind. Your business, your customers and the opportunities online all change, and the best websites develop alongside the businesses they represent.

Whether we have built your website from scratch or taken over its support, we want it to remain useful, secure and effective long after it goes live.

You do not need to arrive with a fully formed plan – a conversation about where your business is heading is often the best place to start.

Start a conversation

How we work

How we work with you

Bring us your ideas – or ask us for ours

We would always rather talk through an improvement with you than see you assume a new website elsewhere is the only option. Most sites can be improved thoughtfully, in stages and within a sensible budget.

Practical advice, without pressure

We are a small, experienced in-house team. We will be honest when a small improvement is enough, and when a bigger rethink would give you better value. There is no need to commit to a project just to start the conversation.

A long-term digital partner

We have been helping small businesses succeed online since 2006. There is no such thing as a silly question, and no obligation simply for asking.

Someone using the O’Brien Media web design project estimate tool on a mobile phone

Ideas to explore

What we can look at together

Making it easier for visitors to understand what you do and get in touch
Adding or improving pages for services, products, locations or campaigns
Refreshing content, imagery and design so the site still feels like your business
Improving mobile usability, speed, accessibility and search visibility
Making better use of your website data to understand what visitors are doing
Adding practical tools, integrations or features as your needs change
Keeping WordPress, plugins, hosting and security well looked after

Customer feedback

What our customers say

Thank you so much for all of your help with getting the website updated - it looks fantastic. Really happy with it.
And what a lovely surprise - very kind of you to send across some mockups, they looks really great. And I am excited for the potential uses of them!!

Tom Bain The Harbour Project Review via Email, June 2026

I honestly couldn't have asked for better service from Chris. Everything that I asked, he delivered and more.
Amazing communication and he really listened to me as a customer. Thank you so much Chris.

Hannah Hollman Serenity Ceramics Review via Google, February 2026

Chris and his team have done a fantastic job with building our bespoke websites. Chris took the time to get a good understanding of what we required, and had a lot of patience while we tried to explain it! Now both websites are up and running and it look brilliant, very professional. We are very pleased and receive business enquiries from the websites every day.

Steve Costello Fixed Locally Computer Recycling Review via Nextdoor, December 2025

I’ve been using Chris and his team for a 6 years now and they have been amazing! He’s made everything about my website feel easy from design updates to tech support and general advice. Super reliable, quick to respond and always helpful. I would highly recommend if you’re looking for someone you can trust with your website!

Holly Andersen Holly Andersen Makeup Artist Review via Google, August 2025

I've been working on making my website more Google friendly all week but got stuck with something last night and got a bit of help from Chris at O'Brien Media.
Thanks Chris, you're a star for getting stuck in and helping me out so quickly!

Elizabeth Forsyth Hedge Buddies Review via Email

Have questions? Get in touch and we'll be happy to help!

Not sure where to start? Tell us your goals and we will point you in the right direction.