Share your views on social media use in business

Do you use social media to promote your business? How about helping customers with sales or support questions via twitter or facebook?

Customer communication has changed dramatically over the past few years, with big names such as Vodafone and Virgin Media taking to twitter to help customers (with some excellent results that I can personally vouch for!)

I’d love to get your views on how social medial use has impacted your business – take the survey here!