Below is a step-by-step breakdown to ensure a smooth transition from GoDaddy’s email service to Microsoft 365 from O’Brien Media:
Step 1: Prepare for Migration
Verify Domain Ownership in Microsoft 365
- Sign in to Microsoft 365 Admin Center.
- Go to Setup > Domains and add your GoDaddy domain.
- Follow the steps to verify ownership by adding a TXT record in GoDaddy’s DNS settings.
Check Existing Mailboxes
- Confirm all email accounts exist in GoDaddy and note their credentials.
- Make a list of usernames and passwords, as they may be needed later for migration.
Step 2: Set Up Microsoft 365 for email
Create Users in Microsoft 365
- In Microsoft 365 Admin Center, go to Users > Active users and create accounts for all 84 users.
- Assign the appropriate licenses (Microsoft 365 Business Standard, Exchange Online, etc.).
Update DNS Records (MX, CNAME, TXT, SPF, DKIM, DMARC)
- In Microsoft 365 Admin Center, go to Setup > Domains, and update the DNS records as provided by Microsoft.
- Remove old MX records pointing to GoDaddy and replace them with Microsoft’s MX record.
- Allow some time for DNS propagation (may take a few hours).
Step 3: Migrate Emails from GoDaddy to Microsoft 365
Use the Migration Wizard in Microsoft 365
- In Microsoft 365 Admin Center, go to Setup > Migration and start an IMAP migration.
- Select IMAP Migration and enter GoDaddy’s IMAP server details
- Upload the list of email addresses with their credentials (if required).
- Start the migration process.
Monitor Migration Progress
- Go to Exchange Admin Center > Recipients > Migration to track the status.
- Migration time varies based on email size and number of users.
Step 4: Finalize the Migration
Verify Email Flow
- Test sending and receiving emails in Microsoft 365.
- Ensure users can log in and access their mail.
Decommission Old Email Accounts in GoDaddy
- Once migration is complete and emails are working in Microsoft 365, delete old accounts in GoDaddy.
- Remove any unused DNS records related to GoDaddy email.
For your ref you can check: Troubleshooting IMAP Migrations to Office 365