Migrating email from GoDaddy to Microsoft 365 from O’Brien Media

Below is a step-by-step breakdown to ensure a smooth transition from GoDaddy’s email service to Microsoft 365 from O’Brien Media:

Step 1: Prepare for Migration

Verify Domain Ownership in Microsoft 365

• Sign in to Microsoft 365 Admin Center.
• Go to Setup > Domains and add your GoDaddy domain.
• Follow the steps to verify ownership by adding a TXT record in GoDaddy’s DNS settings.

Check Existing Mailboxes

• Confirm all email accounts exist in GoDaddy and note their credentials.
• Make a list of usernames and passwords, as they may be needed later for migration.

Step 2: Set Up Microsoft 365 for email

Create Users in Microsoft 365

• In Microsoft 365 Admin Center, go to Users > Active users and create accounts for all 84 users.
• Assign the appropriate licenses (Microsoft 365 Business Standard, Exchange Online, etc.).

Update DNS Records (MX, CNAME, TXT, SPF, DKIM, DMARC)

• In Microsoft 365 Admin Center, go to Setup > Domains, and update the DNS records as provided by Microsoft.
• Remove old MX records pointing to GoDaddy and replace them with Microsoft’s MX record.
• Allow some time for DNS propagation (may take a few hours).

Step 3: Migrate Emails from GoDaddy to Microsoft 365

Use the Migration Wizard in Microsoft 365

• In Microsoft 365 Admin Center, go to Setup > Migration and start an IMAP migration.
• Select IMAP Migration and enter GoDaddy’s IMAP server details
• Upload the list of email addresses with their credentials (if required).
• Start the migration process.

Monitor Migration Progress

• Go to Exchange Admin Center > Recipients > Migration to track the status.
• Migration time varies based on email size and number of users.

Step 4: Finalize the Migration

Verify Email Flow

• Test sending and receiving emails in Microsoft 365.
• Ensure users can log in and access their mail.

Decommission Old Email Accounts in GoDaddy

• Once migration is complete and emails are working in Microsoft 365, delete old accounts in GoDaddy.
• Remove any unused DNS records related to GoDaddy email.

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For your ref you can check: Troubleshooting IMAP Migrations to Office 365