There’s no denying that Customer Experience (CX) has become the cornerstone of modern business. Companies are constantly looking for ways to make interactions smoother and more efficient. But, as new data shows, there’s room for improvement, a lot of it.
The winners of this year’s UK Enterprise Awards from SME News have been announced, and Swindon-based O’Brien Media (that’s us!) are among them having been
The world is at a critical juncture, facing one of the most significant challenges of our time – the climate crisis. The alarming rise in
As Summer gets well into gear the South West Business Expo by Great British Expos, one of the region’s premier business events, comes to the forefront once again. With its doors wide open on Thursday 20th July at the well-known STEAM Museum in Swindon
The Austrian Data Protection Authority (DPA) recently made an important announcement that has significant implications for websites operating within the European Union (EU). According to
In this article, we’ll explore the power of email sender names and the benefits of both brand and personal sender names.
If you’re a business owner who sends emails to personal Gmail accounts, it’s important to remember the new Gmail authentication requirements that were implemented in November 2022. This means that all new senders who send email to personal Gmail accounts must set up either SPF or DKIM.
At O’Brien Media Limited, we are committed to doing our part to protect the planet. We believe that every company has a responsibility to take action towards sustainability, and we are proud to be doing our part. We encourage other businesses to join us in this effort, and together, we can make a positive impact on the environment.
In today’s world, where online shopping and remote work are on the rise, customer service over the phone and email has become crucial for businesses. However, providing excellent customer service through these channels can be challenging. That’s why we’ve compiled five expert tips to help you provide exceptional customer service to your customers.
Discover the hidden gem of Swindon in Wiltshire, UK with our guide to the town’s rich history, vibrant culture, and excellent business opportunities. Learn about Swindon’s transport links, diverse economy, and affordable living, making it an ideal location for businesses to thrive.
