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All about Client Connect

Be in control with Client Connect

One of our core values is being transparent with our customers - that's why we love Client Connect!

We are extremely proud of our Client Connect service, built in-house to give every O’Brien Media customer access to their account information!

Client Connect account on OBrien Media

What is Client Connect?

It is a bespoke portal developed by our Swindon-based team. Using Client Connect, our clients can access huge amounts of up-to-date account-related information. 

If you want to check on your open helpdesk tickets, latest invoices or website statistics, all that information is at your fingertips, at all hours of the day.

We love speaking to our customers. But sometimes all they need is a quick answer to a simple question, and Client Connect provides answers at the click of a button!

Website Stats & Analytics

In addition to the (not always thrilling) information on your account status, billing, and helpdesk tickets, Client Connect also gives you access to your website statistics report – in real time! 

You can click on the “Website stats” button and select any one of the sites we support and host, instantly getting access to a wealth of information about how your website is performing.

client report of OBrien Media on a desktop
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Shortlisted as finalists for a Techie in 2021

We were selected as a finalist for Swindon and Wiltshire’s Technology Awards – The Techies – for Client Connect and how it improves user experience – you can find out more on our blog.

Haven't heard about Client Connect?

Your contact for Client Connect questions is...

Chris is the lead developer of our Midas platform, which we use to manage all aspects of our business, and the Client Connect system which is the customer-facing part of Midas. Having worked on Midas, and Client Connect, for over a decade it’s a creation that Chris is very proud of and allows us to keep true to our philosophy of transparency. 

Have questions? Get in touch and we'll be happy to help!

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