We are extremely proud of our Client Connect service, built in-house to give every O’Brien Media customer access to their account information!
It is a bespoke system, developed by our Swindon based team that allows you to see everything you would would want to see relating to your account whenever you want to!
From your current balance, your helpdesk tickets and downloading invoices – you do all this without having to speak to one of the team!
Even though we love speaking to our customers we know that sometimes you just want to get things done without having to speak to someone – that’s why we created Client Connect!
In addition to the (slightly boring) information on your account status, billing, and helpdesk tickets, Client Connect also gives you access to your website statistics report – in real-time!
You can click on the “Website stats” button and select from any sites that we provide support for or host, and access a wealth of information about how your website is performing.
We were selected as a finalist for Swindon and Wiltshire’s Technology Awards – The Techies – for Client Connect and how it improves user experience – you can find out more on our blog.
Your contact for Client Connect questions is...
Based in Swindon, Chris oversees all of our website design and website development projects as well as ensuring our customers receive an excellent level of support.
Chris is the lead developer of our Midas platform, which we use to manage all aspects of our business, and the Client Connect system which is the customer-facing part of Midas. Having worked on Midas, and Client Connect, for over a decade it’s a creation that Chris is very proud of and allows us to keep true to our philosophy of transparency.