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Privacy policy: Our use of third party service providers

Third party services

Generally, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In a digital economy it is impossible to operate without the services provided by third-party service providers.

Below is a list of third-party service providers we use, and how we use their services:

Service providerPurpose
CFH Docmail LtdTo print and post invoices and other documents, and to send marketing communications
Microsoft UK
Microsoft Europe
To store information in documents, spreadsheets, emails, and reports as well of providing software services through Office 365 and hosted Exchange
Rocket Science Group LLC
Data Processing Agreement
To send email notifications such as receipts and invoices, service notifications, statements, and reports (via Mandrill) and to send marketing emails (Mailchimp)
SRCL Limited t/as Mediaburst
Privacy Policy
To send SMS text messages, including alerts such as invoice reminders, helpdesk notifications, and marketing messages
Stripe Payments Europe, LtdTo process and administer credit and debit card payments
SumUp Payments LimitedTo process and administer credit and debit card payments
PayPal
Privacy Policy
To process and administer credit and debit card payments
GoCardless LtdTo process and administer Direct Debit payments
The Hoxton Mix Limited Privacy PolicyTo provide administrative and customer support via telephone, email, and post.
Adobe Systems Software Ireland Limited (Adobe Sign, Echosign)
Privacy Policy
To electronically sign and securley store service agreements, contracts, and other legal documents
OneSignal
Privacy Policy • Opt-out
To send web push notifications from our website when we add new content, to promote offers, and communicate service information. If you have opted in to push notifications you can opt-out using the bell icon on any page or by clicking here. No personally identifiable information is held by OneSignal
Selectabase Ltd
GDPR & Compliance Information

 

Opt-out information for Selectabase data

We use the services of Selectabase to provide us with data that can be processed for direct marketing purposes using legitimate interests as the legal basis.  Marketing is a significant and important economic activity. Organisations are entitled to market their goods and services, and they have a legitimate interest in seeking to address marketing to the most relevant audience

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Our Data Protection coordinator:

Our data protection coordinator is Chris O’Brien, Digital Services Director, he can be reached via email on compliance@obrienmedia.co.uk, by telephone on 01793 230654 or by post at O’Brien Media Limited, The Innovation Centre, PO Box 4096, Swindon, Wiltshire, SN5 1DE.