Generally, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In a digital economy it is impossible to operate without the services provided by third-party service providers.
Below is a list of third-party service providers we use, and how we use their services:
|CFH Docmail Ltd||To print and post invoices and other documents, and to send marketing communications|
|To store information in documents, spreadsheets, emails, and reports as well of providing software services through Office 365 and hosted Exchange|
|Rocket Science Group LLC|
Data Processing Agreement
|To send email notifications such as receipts and invoices, service notifications, statements, and reports (via Mandrill) and to send marketing emails (Mailchimp)|
|SRCL Limited t/as Mediaburst|
|To send SMS text messages, including alerts such as invoice reminders, helpdesk notifications, and marketing messages|
|Stripe Payments Europe, Ltd||To process and administer credit and debit card payments|
|SumUp Payments Limited||To process and administer credit and debit card payments|
|To process and administer credit and debit card payments|
|GoCardless Ltd||To process and administer Direct Debit payments|
|ProStack||To provide datacentre monitoring/management.|
|Adobe Systems Software Ireland Limited (Adobe Sign, Echosign)|
|To electronically sign and securley store service agreements, contracts, and other legal documents|
|To send web push notifications from our website when we add new content, to promote offers, and communicate service information. If you have opted in to push notifications you can opt-out using the bell icon on any page or by clicking here. No personally identifiable information is held by OneSignal|
|We use the services of Selectabase to provide us with data that can be processed for direct marketing purposes using legitimate interests as the legal basis. Marketing is a significant and important economic activity. Organisations are entitled to market their goods and services, and they have a legitimate interest in seeking to address marketing to the most relevant audience|
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Our data protection coordinator can be reached via email at [email protected], by telephone at 01793 239239, or by post at O’Brien Media Limited, GDPR Compliance, Office 6, The Pembroke Centre, Cheney Manor Ind. Estate, Swindon, SN2 2PQ.