Service Status

Below you can find a chronological list of service impacting issues, from phone system maintenance to service and network outages – we believe in being open and honest so they're all posted here.

Service Status: Decommissioning of server3 and transfer of email services

Chris O'Brien October 25, 2017 0 Comments
30th October 2017 at 02:00 - We have completed the migration of website and email data from server3 to server5. All customers with websites and email services previously hosted on server3 should follow the instructions below to update email software. You can find your email settings within the Products and Services section of Client Connect. 25th October 2017 at 21:09  - We are in the...
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Service status: Virgin Media outage affecting Internet and telephone facilities in our Swindon office [resolved]

Jenny Howell August 09, 2017 0 Comments
Thursday 10th August 2017, 11:25 - The issues seem to have now been resolved and we now have a stable internet connection and working phones in our Swindon office. We'll be switching back to answering calls in Swindon shortly. Thursday 10th August 2017, 06:00 - We have partial internet access back in our Swindon office but due to continuing connection...
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We currently have limited access to email due to a fault with our Google Apps email accounts [resolved]

Chris O'Brien December 04, 2014 0 Comments
We, like many businesses, use Google Work for our email and other services and due to a fault we're currently unable to access our emails, calendars, and cloud storage. The issue has been reported to Google and we hope to have a resolution within 90 minutes. In the meantime please call us on 01793 239239 if you have any urgent enquiries.  We will update this page with any new information and...
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Internet and phone issues in our Swindon office [resolved]

Andy Smart July 08, 2014 0 Comments
July 8th 2014, 11:19: Connectivity to our Swindon office has been restored, we're just rebooting everything to clear some errors caused by the outage but we should be up and running and able to take calls as normal within a few minutes.  Apologies for any inconvenience this may have caused. July 8th 2014, 11:00: We've been advised by our provider that a fault has been...
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