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Social Media
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Twitter has just released a new opt-in direct message (DM) feature that allows anyone to send you a DM, without the need for them to follow you first. Brands, businesses and community managers should give some serious consideration to enabling this new feature and here’s why… It’s less frustrating for the customer if they can engage in a direct conversation with you immediately with no...
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Social Media Image Size Guide: Facebook Pages
Facebook is one of the most important platform for businesses and as such it's important to get your message across to as many people as possible. This size guide enables you to use the correct image size for the area of your business page you are designing for - ensuring that your message shines through as clear as day! Just want the sizes? Here they are as of August 2013! Cover Photo: 851×315...
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New Facebook Page for Satin & Lace Bridal Lounge
We don't just design websites - we can also set up (and manage) your business Facebook page. Our latest Facebook page setup was for Satin & Lace Bridal Lounge - why not visit their page at facebook.com/satinandlacebridallounge and take a look? We included the following features on their new page to maximise visitor interaction while ensuring that brides could get access to contact...
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Getting started with Facebook – Communicating with your audience
We’re using the word “audience” in this article to include visitors to your page and people who have “liked” your page (it always gets a giggle from groups when we start talking about “likes” and “people who like your page” when we’re carrying our social media training!) Status updates are created in exactly the same way as status updates on your personal Facebook page so...
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Getting started with Facebook – Creating a Facebook business page
A Facebook page is as essential to your business as a website, we'll explain on this page how to get started and create your own Facebook page for your business. To get set up just visit www.facebook.com/pages/create and choose the type of page you wish to create. There’s no limit to the number of pages you can create but for a small business it’s best to start with a page for your core...
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Getting started with Facebook – Why is Facebook good for business?
Facebook is ideally placed to attract new customers and has two main pathways for businesses to attract customers, either via the use of Facebook pages and/or groups (see this article for the differences) or by using Facebook’s paid advertising options (we’ll deal with Facebook advertising in a later article). Facebook allows you to reach people who might not have otherwise known about your...
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Friday Poll Results: Social Media Performance for Sales Lead Generation
On Friday 15th Feb 2013 we asked our followers on Facebook and Twitter which social media platform do you find brings in the most leads for their business - and the results are in, with a decisive victory for Facebook......
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Setting a Username for your Facebook Page
Setting up your business page on Facebook is only part of your task when it comes to managing your presence on the site; once you manage to get over the 25 “likes” hurdle you can give your Facebook page a more friendly address by setting your page username. But what does this really mean, and why should you set your page’s username? Well, this is what your page’s web address will look...
Read More Facebook “promoted posts” for Business Pages
We've been using Facebook's "sponsored posts" advertising feature to promote a post on our Facebook page for a week now and we've just had a comment on the post from someone wondering why the post appeared in their timeline. What are your views on sponsored and promoted posts? Anyone else had anything similar, please comment below?
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Facebook Groups & Pages – What’s the Difference?
Facebook provides two methods of sharing your content with people, Facebook Groups and Facebook Business Pages. Groups are designed primarily with public interaction in mind, and Pages with promotion as their primary function. Facebook Groups Overview of Facebook Groups as a Business Tool Facebook Groups have visibility controls, set by the group owner, to set who can see (and use) your group,...
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