Social Media
Facebook have (finally) started to take action on removing fake accounts and associated fake “likes”, reports TechCrunch. This is the tidy-up, announced at the end of August, is a direct response to the sale of “likes”, in violation of Facebook’s T&C’s. Facebook estimate that this will result in no more than a 1% drop in likes for pages and it’s expected to reduce the number...
Read More Share your views on social media use in business
Do you use social media to promote your business? How about helping customers with sales or support questions via twitter or facebook? Customer communication has changed dramatically over the past few years, with big names such as Vodafone and Virgin Media taking to twitter to help customers (with some excellent results that I can personally vouch for!) I'd love to get your views on how social...
Read More Twitter Direct Message Spam
If you receive a Direct Message on Twitter saying "Hello some person is making horrible things about you..." with a link delete the message and don't click the link, the account that has sent you the link has been "hacked" and the contents of the link can post a risk to your computer's security.
Read More Taking a look at: Floral Thoughts on Facebook
After completing the 2010 re-design of their website. we also put together a Facebook page for Floral Thoughts. Initially the page wasn't really used but starting in July this year Floral Thoughts started a small scale test with Facebook advertising. While targeting only a very small group of Facebook users over 20 people visited and 'liked' their page in the space of a week. Even after...
Read More When Social Media Goes Awry
Or why you should consider more than just 'posting a status update' when posting a status update! Usually status updates on Facebook can be great for encouraging followers of your brand to interact with you, and at the same time keep your brand in the front of their mind. A major UK hotel chain usually gets this very right, posting interactive status updates and questions on a Friday morning so...
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