How to invite us to your Wix website as an administrator, using the email address [email protected], so we can work on your site without needing your password.
In this article
If we are working on your Wix website, we need to be added to it as an administrator. This lets us log in with our own details, so you never need to share your password. The email address to add is:
You need to be the site owner, or have permission to invite people to the site, to do this.
How to add us
- Log in to your Wix account and open the website you would like us to work on.
- In the dashboard menu, click Settings, then Roles & Permissions.
- Click Invite People.
- Enter [email protected] as the email address. Please type or copy it exactly.
- Choose Admin as the role.
- Click Send Invite (or Invite).
Wix emails us an invitation, which we accept so we can log in. Once you have sent it, please let us know so we can look out for the email.
The wording of the menus can vary a little depending on your version of Wix and the type of site you have. If you cannot find these options, tell us and we will talk you through it.
Good to know
- We will never ask you for your Wix password.
- Admins can manage the site, but billing and ownership stay with you as the site owner.
- If your domain name is registered through Wix, tell us, as domain settings are managed separately.
Removing our access
When we have finished, you can remove us at any time. Go to Settings, then Roles & Permissions, find [email protected] in the list and choose to remove it. If you would like us to stay on to look after the site for you, there is nothing more to do.
Not sure about anything? Contact us and we will be happy to help.
Was this article helpful?
If it didn’t answer your question, contact our support team or call 01793 239239 and we’ll be happy to help in any way we can.