How to See Your Products and Services in Client Connect

The Products & Services page is a clear list of everything we look after for you, such as your domain names, hosting and support, with what each one costs and when it renews. No more wondering what a charge on an invoice is for.

Finding the page

1. Sign in to connect.obrienmedia.uk.
2. Open Products & Services from the menu, or choose View details on the Products card on your dashboard.

Upcoming renewals

The top of the page lists any services renewing in the next 30 days, with the renewal price, payment cycle and the date of the next payment. If nothing is due, it tells you so.

All services

Below that, each active service has its own card. A card shows:

• the name of the service and the website or domain it belongs to, for example a domain name, DNS hosting and caching, or WordPress website hosting
• a short description of what the service is and what is included
• what it costs and how often, such as monthly or annually
• the date of the next payment
• for WordPress sites, the WordPress version

Services you used to have with us can be found further down the page, under previous products.

Explain my services

Not sure what everything on the page is for? Choose Explain my services for a plain-English rundown of your active services, what each one costs and when it renews. It is designed as a quick guide, so if anything does not look right, please get in touch.

Good to know

• If you would like to add, change or cancel a service, contact us or open a ticket. We will talk it through with you.
• Renewal dates matter most for domain names. A domain that is allowed to expire can take your website and email offline.
• You can see what each service has charged on your invoices and payments.

Not sure about anything? Contact us or open a ticket from your Client Connect account and we will be happy to help.