Ecommerce latest news

European Union and British Union Jack flag flying in front of Big Ben and the Houses of Parliament

New EU Directive on consumer rights

Chris Grant (he/him) December 08, 2019 0 Comments
The European Council has adopted a new Directive designed to enhance consumer protection, with the focus on the internet and online transactions. Highlights include: enhanced harmonisation and streamlining of some of the criteria used to determine the level of penalties for infringements of EU consumer law; a right to individual remedies for consumers when they are harmed by unfair commercial...
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Strong Customer Authentication (SCA) Update (13-Sept-2019)

Chris Grant (he/him) September 13, 2019 0 Comments
You may have heard about Strong Customer Authentication (SCA), a new requirement under European payment law that, in part, aims to make online and mobile payments more secure. It does so by asking customers to provide additional information to complete their transactions. While SCA will come into effect on 14 September 2019, the UK’s Financial Conduct Authority (FCA) recently announced it will...
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Wishlists let customers tell you what they want to buy from your store

Chris Grant (he/him) July 31, 2019 0 Comments
Wishlists are one of the few instances in eCommerce websites when customers tell you exactly what they want — but don't yet have — from your online store. This demonstrated interest presents a highly-valuable opportunity to make a sale and fulfill a customer need, but it is often underutilised as a marketing tool. Here are our top 5 ways to turn customer wishlists into sales and increase...
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The state of ecommerce in the omnichannel world of 2018 and beyond

Chris Grant (he/him) August 07, 2018 0 Comments
Customers want their shopping to fit around their lifestyle. They do what they want when they want and on their terms. There are two options for brands facing the demands of today’s hyper-connected consumer: adapt or perish. Many shoppers operate in an online environment and want to purchase at their convenience, something the 24/7/365 nature of ecommerce makes possible. It’s a brand’s...
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