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Remote access for support via AnyDesk

We use AnyDesk to allow support staff to remotely access your computer to troubleshoot issues and provide assistance. We will only access your computer via AnyDesk when you are present and we use one-time access codes so that after the remote support session ends we cannot access your computer again without you providing us with a new access code.

Please download AnyDesk using the link below and provide the AnyDesk-Address to the support agent when requested.

Official download

Download AnyDesk from the AnyDesk.com website

Alternative download

Download AnyDesk from O’Brien Media servers

Note: You may need to update AnyDesk when installing from our servers

What’s my IP address?

Your IP address is: Please copy and paste the numbers in bold above into your reply to the support request asking for your IP address.

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