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The O’Brien Media Digital Insider Blog

Business
Chris Grant (he/him)

The Rise and Challenges of a Connected Customer Experience

There’s no denying that Customer Experience (CX) has become the cornerstone of modern business. Companies are constantly looking for ways to make interactions smoother and more efficient. But, as new data shows, there’s room for improvement, a lot of it.

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Social Media
Chris Grant (he/him)

From Mobile to Desktop: Threads’ Evolution Continues

In the fast-paced world of microblogging, Threads shook things up when it racked up a staggering 100 million sign-ups within a week of its July launch. Born out of the frustration with Twitter’s usage restrictions, Threads, backed by Meta, aimed to provide a fresh outlet for the Twitter user base, now dubbed ‘X,’ leveraging the Instagram social graph.

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