Social Media

Vector illustration concept of testimonial, social media, networking, business communication

New business communication tools announced by Facebook

Camilo Pires June 07, 2021 0 Comments
Facebook has announced some new Messenger-focused updates for developers. This blog post will outline these new tools and how they can help you better interact with customers and improve your business communication. WhatsApp Business API The new WhatsApp Business API will allow customers to receive information about your business directly on WhatsApp. The advantage of this to a business is that...
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New privacy rules in Europe cause Facebook to withdraw some Inbox features

Andy Smart December 17, 2020 0 Comments
Due to new privacy rules in Europe, Facebook has withdrawn some business-related Inbox features, and messaging-related insights may be unavailable for messages delivered to or from people or businesses based in Europe. Other messaging features that will be affected include: Messaging-related ad campaigns Messaging-related ad metrics Messaging API features Organic Messaging Features Some organic...
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What Instagram’s new desktop DMs means for businesses

Andy Smart April 13, 2020 0 Comments
Receiving a healthy influx of direct messages on Instagram is a great indication that your audience is engaged with your brand and the content that you’re posting. But it can also be pretty stressful — especially if you’re managing everything from the Instagram mobile app (it’s just a little limiting to do everything from the app!). As such, the new feature should be *very* useful for...
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You can now highlight COVID-19 related temporary changes on your business Facebook page

Chris O'Brien April 08, 2020 0 Comments
Businesses making temporary changes to their usual services can now prominently display those changes on their Facebook page, thanks to new features added this week by Facebook. If a customer visits the Facebook page of their favorite restaurant, for example, they can quickly see if it’s still offering delivery and/or collection service. If a business is simply closed for the time being, with...
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Instagram to start removing likes on certain accounts

Chris Grant (he/him) December 02, 2019 0 Comments
A few weeks ago, Instagram announced that it was going to start removing likes on certain accounts in attempts to “depressurize” the app. Some people (like Nicki Minaj) say they’ll stop posting to Instagram if likes go away, and Instagram users had mixed feelings. “Honestly, I will post even more now. I tested this feature during my vacation in Brazil and not having this ‘like’ count...
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Facebook to remove Gray Badges from verified pages on 30th October 2019

Chris Grant (he/him) October 25, 2019 0 Comments
Facebook have sent the following email to verified businesss today, 25th October: We're always working on better ways to help people understand more about the Pages they interact with. We introduced grey verification badges in 2015 to show which Pages for businesses and organisations are authentic. However, we've found that they can be more confusing than helpful, so we're removing them on 30...
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Social Media Templates for Photoshop, Illustrator, InDesign

Chris Grant (he/him) October 20, 2019 0 Comments
These are template files - for Photoshop, Illustrator, InDesign - for the most common social media platforms for profiles, covers, banners, posts, and backgrounds. We're sharing these templates, that we use to produce client social media posts and social media branding, as they can really make life easier when you have 20+ walls, pages, and tweeters to manage 😀 We hope you find them useful!...
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Instagram is killing-off its Following tab

Chris Grant (he/him) October 08, 2019 0 Comments
Instagram is removing its Following tab, a feature which became better known as a stalking tool rather than its purpose to aid with new account discovery. Instagram says that its Explore tab is the go-to place to find new people, places and hashtags to follow. Meanwhile, the Following tab is now only used by a small number of people on a regular basis. Combined, those factors were the key reasons...
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Guiding twitter users from a public Tweet to a private conversation

Tom Furmanski July 31, 2019 0 Comments
When interacting with a customer on Twitter, you might want to take the conversation from the public timeline to a private Direct Message. To make this transition easier, you can include a specially formatted link in a Tweet, and we will automatically transform that link into a simple call-to-action. When a user clicks the call-to-action, they’ll be taken directly into the Direct Message...
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You can no longer turn off “Related Videos” when embedding a video from YouTube

Tom Furmanski July 23, 2019 0 Comments
According to their official statement, YouTube feels “Titles, channel information, and related videos are an important part of YouTube’s core user experience, and these changes help to make the YouTube viewing experience consistent across different platforms”. So, YouTube considers related videos an important part of their core experience and that enabling related videos on embedded...
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