Year: 2011

Taking a look at: Floral Thoughts on Facebook

Chris O'Brien November 24, 2011 0 Comments
After completing the 2010 re-design of their website. we also put together a Facebook page for Floral Thoughts.  Initially the page wasn't really used but starting in July this year Floral Thoughts started a small scale test with Facebook advertising.  While targeting only a very small group of Facebook users over 20 people visited and 'liked' their page in the space of a week. Even after...
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Place name data for UK Towns, Cities and Villages with Counties

Chris O'Brien November 22, 2011 0 Comments
This is the source data we use for the address auto complete fields in our internal CRM system. It's based on data from various sources and cleansed as far as possible to remove duplicates.  It's ideal to be used with jQuery auto complete fields and we use it pulled from a mySQL database table. There are currently 48,423 records in the attached csv file. This CSV file is offered on an...
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Microformats and Business Websites

Chris O'Brien November 16, 2011 0 Comments
Microformats?  First you probably want to know what they are, well the Microformats website describes them as: a way of adding simple markup to human-readable data items such as events, contact details or locations, on web pages, so that the information in them can be extracted by software and indexed, searched for, saved, cross-referenced or combined. 1 So why is support for Microformats...
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When Social Media Goes Awry

Chris O'Brien November 11, 2011 0 Comments
Or why you should consider more than just 'posting a status update' when posting a status update! Usually status updates on Facebook can be great for encouraging followers of your brand to interact with you, and at the same time keep your brand in the front of their mind. A major UK hotel chain usually gets this very right, posting interactive status updates and questions on a Friday morning so...
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Say no to noreply In Your Customer Emails

Chris O'Brien November 02, 2011 0 Comments
Some businesses can be forgiven for using email addresses that do not reach a person in their email communications with customers, but these are few and far between and usually have a very good reason.  For example, banks are actually protecting you from yourself when they don't let you reply to emails they send.  Email is pretty insecure and you really wouldn’t want to be...
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