Share your computer with our support team using Google Chrome Remote Desktop

You can give our support team remote access to your computer. We'll have full access to your computer using a one time code and will only provide remote assistance while you are sitting at your computer - so you'll see everything we do and can end the remote support session at any time. On your computer, open Chrome. In the address bar at the top, type remotedesktop.google.com/support, and...
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Change or update email account settings in Outlook for Windows

Sometimes you need to make a change to your email account settings. If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook. Visit the Microsoft Support Portal for further assistance.
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Want more website exposure? Get set up with Google My Business

Like or loathe them, Google sits right at the top of the list of best search engines. Formed at the very beginning of the “internet revolution”, it’s a search engine that returns the best results that, thanks to some closely guarded algorithms, ensure what’s presented back is relevant to you. Nothing is more relevant than results that are local to the person searching, wherever they...
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Polycom Soundstation IP330 Setup

Power up the phone. The IP address will be picked from the DHCP server on your network and will be displayed on the LCD. Open a web browser on your PC and type the SoundStations's IP address in the address field (make sure that your PC and SoundStation are on the same network). This will present you with the configuration web page for the IP330. Click on the SIP link. This will ask for your...
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two persons sitting on a sofa, one checking his tablet and another person checking her laptop

Why use a web designer (in Swindon) over a DIY web builder

One of the questions we’re regularly asked when engaging in new projects is what makes us different from so-called “website builders” – web-based software that allow you to create your own website yourself.  What sets O’Brien Media apart?  Why spend the extra money (we don’t deny that yes, we may well be more expensive).  The O’Brien Media ethos When O’Brien Media takes on...
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Changing the TFTP server address of a Cisco 7937 Conference Phone

Trivial File Transfer Protocol (TFTP) is the IP address setting used to reboot a phone when the phone requests a download of its configuration file and firmware. To change the TFTP address on the Cisco model 7937 phones, use the following instructions: Press the Globe Button to the left of the keypad. Press 2 for Settings, and then 2 for Network Configuration. If the padlock in the upper right...
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Social distancing marks on supermarket floor intended to stop spread of the contagious Coronavirus

Shops and shoppers must stick to the follow official government guidelines following reopening from 1st and 15th June

The government has released a list of rules and guidelines that shops and shoppers must follow to keep everyone safe when retail starts to reopen on the 1st and 15th June 2020. One of the most widely-discussed bans has been that on changing rooms. One of these measures include banning shoppers trying on clothes in changing rooms for fear of spreading the virus. According to the official...
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People (men and women) in a line / queue at the supermarket

Back to business – What does post-lockdown business look like?

It has been over two months since the government asked us all to stay at home to prevent the spread of COVID-19. With restrictions beginning to ease, businesses up and down the country are trying to figure out how to start welcoming customers again while minimising risk to themselves or their patrons. According to the latest government statement, retailers who operate outdoors will now be...
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How to Change the Default Currency in Google Analytics

The currency setting (or “Currency Displayed As” as it is officially known as) is one of the most frequently forgotten settings that gets missed when setting up a new Google Analytics account. This is fine if you are US based, or sell in US Dollars, as the default is set as “$” . If you live in the UK, or elsewhere in the world that doesn’t trade in Dollars, then you’re going to...
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Client Signing Paper At Reception Desk In Face Mask

Ideas to help keep your business running during the coronavirus crisis

If you run a salon, shop or any business that requires feet through the door and staff on hand, it can be difficult to know what to do for the best - the government is telling people to avoid people, pubs and the office, but can you afford to shut up shop? The situation is ever-changing, but to some degree the current social distancing and self-isolation measures look set to be in place for the...
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