
Month: July 2024

At O'Brien Media, we believe that our employees are our greatest asset. Our commitment to social responsibility and fair treatment is reflected in our decision to become a Living Wage employer. The Living Wage is a voluntary commitment to pay our staff a wage that meets the real cost of living, and we are proud to uphold this standard. Here’s why this commitment matters to us and why it should...
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Microsoft IT Outage – O’Brien Media Services Unaffected
In the wake of the global IT outage linked to Microsoft and CrowdStrike, businesses and services across the UK have experienced significant disruptions. The issues, which began early on July 19th, 2024, and resulted in Sky News being unable to broadcast on TV and livetreams, have also impacted major airlines, banks, and public services including the NHS, causing widespread delays and operational...
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WordPress 6.6: Elevating Your Website Design and Performance
WordPress continues to innovate and evolve, offering users greater control, flexibility, and design options with the release of WordPress 6.6. This latest version brings an array of new features and improvements. Here’s a detailed look at what WordPress 6.6 has to offer: Create and Deploy Beautiful Design Elements With WordPress 6.6, designing cohesive and visually appealing websites has never...
Read More Support Policy Terms and Conditions for O’Brien Media Customers
Plain English Rewrite These terms and conditions have been re-written into Plain English with no change to the meaning. Support Requests You can submit a support request into our helpdesk by filling out contact forms on our website, submitting a case via Client Connect, or emailing us. For efficiency, all issues must be logged in our helpdesk with a clear subject line, detailed message, and any...
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Handling unwanted text message marketing – advice for recipients and senders
Unsubscribing from marketing text messages is a simple process. If you're tired of receiving unwanted SMS, follow these straightforward steps to regain control of your inbox. General Guidance for Consumers Common Commands: To unsubscribe, reply to the text message with "STOP" or "UNSUBSCRIBE." Other commands that often work include "END," "QUIT," or "CANCEL." Confirmation: Once you send the...
Read More Unsubscribe from Text Messages in Just One Step
Unsubscribing from O'Brien Media SMS marketing messages To unsubscribe from SMS text message marketing from O'Brien Media just reply to the message with the keyword "STOP" ("UNSUBSCRIBE" works too) - our automated system will then unsubscribe you from all marketing messaging from O'Brien Media (SMS text messages, emails, and post). If you have deleted the message you can send the STOP command to...
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WooCommerce 9.1: Accessibility enhancements, product lookup optimisations, checkout styling, and more
WooCommerce has announced the release of version 9.1, packed with exciting features and enhancements. This update aims to streamline the shopping experience and improve store management, bringing several significant improvements and new functionalities. Enhanced Product Lookup Tables One of the standout features in WooCommerce 9.1 is the optimisation of product lookup tables. This feature,...
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Labour’s Election Victory: What It Means for Swindon’s Small Businesses
The recent general election has resulted in a significant shift in the UK’s political landscape, with the Labour Party achieving a landslide victory. This change has particularly affected Swindon, where long-standing Conservative MPs Justin Tomlinson and Robert Buckland have been replaced by Labour’s Will Stone and Heidi Alexander. For small and medium-sized enterprises (SMEs) in Swindon,...
Read More Handling Unresponsive Registrars or Domains Registered to Registrars
Transferring a .uk domain can become particularly challenging if your current registrar is unresponsive or if the domain name is registered to the registrar itself. Here’s how to navigate these scenarios: Steps to Take If Your Registrar is Unresponsive: Direct Contact Attempts: Email and Phone: Try reaching out via all available communication channels, including email and phone. Support...
Read More Resolving “Your email was rejected because the sending mail server does not identify itself correctly (.local)”
The error message you’re encountering indicates that the sending mail server is identifying itself with a .local domain, which is not considered a valid public domain name. As a result, many receiving servers will reject the connection. To resolve this issue, the sending server needs to be configured to use a Fully Qualified Domain Name (FQDN) that matches its public IP address. When a mail...
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