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Why a Website Support Agreement is the Smart Choice for Your Business

In today’s digital-first world, your website is often the first place people interact with your business. That means it needs to work flawlessly, look great, and be secure at all times. At O’Brien Media, we’ve designed our website support agreements to make sure your site gets the attention it deserves—without the stress or unpredictable costs. Having a support agreement in place means...
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Our Approach to AI at O’Brien Media (AI Usage Policy)

How we use AI at O'Brien MediaArtificial Intelligence (AI) is changing the way many businesses operate—offering new opportunities to automate tasks, improve insights, and work smarter. While it’s a growing part of modern digital services, we know it also raises questions around security, reliability, and fairness.At O’Brien Media, we take a thoughtful and transparent approach to how we use...
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Boosting WordPress and WooCommerce Performance with Server-Side Caching and CDNs

If you run a WordPress website with WooCommerce, you already know how important speed and performance are. In today’s fast-paced digital world, users expect sites to load instantly, and if your website doesn’t deliver, your potential customers could leave before they even see what you offer. One of the best ways to ensure a smooth experience is by implementing server-side caching and using a...
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Amazon Haul: Amazon’s Budget-Friendly Blitz Against Temu and Shein

Amazon has just launched a new service in the UK that’s catching the attention of budget-savvy shoppers everywhere: Amazon Haul. This mobile-only shopping destination sits neatly inside the Amazon Shopping app and offers thousands of items for £20 or less—with many even under a tenner. But beyond the price tags, Amazon Haul represents a bold strategic move in the ongoing retail tug-of-war...
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Project Management Terms – What is Scope Creep?

Scope creep happens when extra features or changes are added to a website project that weren’t part of the original plan. This can make projects more complicated and lead to unexpected work. Common examples of scope creep: Adding new pages or sections mid-project Requesting extra features like pop-ups or bookings after development has started Changing approved designs during the build How we...
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What is Scope Creep – and Why Does It Matter for Your Website Project

If you're planning a website project—or you're in the middle of one—you might hear the phrase "scope creep" come up. It sounds a bit dramatic, doesn’t it? But don’t worry, it’s nothing to panic about. I’m Chris, a designer at O'Brien Media, and I'm here to explain what it means, why it matters, and how we handle it at O'Brien Media to keep your project running smoothly. If this gets...
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Keep Your Business Safe from Email and Calendar Phishing Attacks

As a small business, you're often juggling a million things at once - and cybercriminals know it. That’s why phishing emails and malware-laced calendar invites are becoming increasingly common. These threats are designed to catch you off guard and trick you or your team into clicking links, downloading malicious files, or sharing sensitive information. At O’Brien Media, we’re passionate...
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“The Most Dangerous Phrase in the Language Is, ‘We’ve Always Done It This Way'”

"The Most Dangerous Phrase in the Language Is, 'We've Always Done It This Way'" – A Digital Wake-Up Call from Grace Hopper In a world driven by innovation, where digital tools evolve almost daily and customer expectations shift rapidly, there’s one phrase that still lingers like a stubborn cobweb in the corners of too many boardrooms and businesses: "We’ve always done it this way." Those...
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Google and AI Content Detection: What You Need to Know in 2025

AI Content and SEO: What You Need to Know About Hidden Markers and Search Engine Red Flags If you’ve dipped your toes into the world of AI content creation – whether using ChatGPT, Jasper, or any of the other tools popping up – you’ve probably been amazed by how quickly they can churn out a blog post or product description. It’s fast, convenient, and honestly, kind of fun. But before...
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What is the The AntiBot Global Firewall?

The AntiBot Global Firewall is designed to protect networks from bot attacks and malicious activities by blocking botnet behavior and communication with command and control centers. Key Features and Functionality Bot Protection: The AntiBot Global Firewall helps in identifying and blocking botnet activities, which can include automated attacks, data scraping, and other malicious behaviors that...
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