You can now contact us by SMS text message

Chris O'Brien March 14, 2016 0 Comments

We're in the process of rolling out SMS text message notifications for invoices and helpdesk cases and we're really pleased to announce that you can now send us support requests (or callback requests) via SMS text message to 07860 033 633 - we'll be notified of your mobile number automatically and there's no need to use a keyword or prefix in your...

We’re rolling out Client Connect to all customers!

Chris O'Brien February 22, 2016 0 Comments

Back in December we asked our customers for some feedback to help us prioritise some of our internal development projects. Over 95% of respondents told us they would like to have access to a self-service facility on our website to view and manage their account information. During 2015 we invested over 600 hours of development into improving Midas, our...