O’Brien Media Moves into New Offices in North Swindon

As part of O'Brien Media's expansion plans, delayed somewhat due to the Covid Pandemic, we have taken on a lease for a new office based at the Pembroke Centre, on Cheney Manor Industrial Estate in North Swindon. Head of Design and Development, Chris Grant, summed up the reasons for opening our first office since O'Brien Media was founded 15 years ago this year. He commented, "We wanted somewhere...
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O’Brien Media is now an accredited Living Wage Employer

We're pleased to announce that we have been accredited as a Living Wage Employer. Our Living Wage commitment will see everyone working at O’Brien Media receive a minimum hourly wage of £9.00 in the UK or £10.55 in London. Both rates are significantly higher than the government minimum for over 25s, which currently stands at £8.21 per hour (as of 20th September 2019). In Swindon, and the...
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Say “Hello!” to our new website!

It's been long overdue for a makeover, and after 2 months of development we're pleased to announce the launch of our new and improved website. Old Links to our Website Any old links to pages and blog posts should continue to work, but if you find something that isn't working you can let us know using the "feedback" tab on the new site, by email to [email protected], or through the live...
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We’re rolling out Client Connect to all customers!

Back in December we asked our customers for some feedback to help us prioritise some of our internal development projects. Over 95% of respondents told us they would like to have access to a self-service facility on our website to view and manage their account information. During 2015 we invested over 600 hours of development into improving Midas, our...
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Internet and phone issues in our Swindon office [resolved]

July 8th 2014, 11:19: Connectivity to our Swindon office has been restored, we're just rebooting everything to clear some errors caused by the outage but we should be up and running and able to take calls as normal within a few minutes.  Apologies for any inconvenience this may have caused. July 8th 2014, 11:00: We've been advised by our provider that a fault has been...
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Welcome to the new look O’Brien Media website

After sporting the same look for the past 6 or so years we felt like it was time for a change.  Web design techniques and the technologies that power websites have moved on significantly in the past few years and while our website had served us well over the years we took the opportunity to re-design the site and to restructure some of the content, and with over 400 pages that was no small...
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Virgin Media Super Hub latency issues

After the VoIP problems we had last year that prevented us from being able to transfer calls in the office after an update to the router from Virgin Media I knew I was in for an interesting morning troubleshooting a new problem, this time with the audio on calls skipping just enough to be annoying for us and very annoying for customers calling us. For a while now the problem has been increasing,...
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Delivery changes for print orders – we’re switching to myHermes from the 8th April

Unfortunately due to the latest price increases by Royal Mail we're no longer able to offer a free 24 hour delivery option for print orders and we've had to reassess our use of Royal Mail for dispatch of orders.   From the 8th April we will be dispatching the majority of orders via myHermes - the myHermes service is a 2 to 3 day delivery service.  We will be...
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