Website support costs and charges relating to website changes

Support charges after your website has been completed We have a flat fee of £65 per hour (as of January 2021), billed in 15-minute increments for the tasks that need completing on your website. This charge may differ if you have a support agreement or a formally agreed support rate. If you do not have a support agreement we will inform you of the charges for the work you request and you will...
Read More

How is Brexit affecting ecommerce – import and export charges

E-commerce allows customers and businesses to buy and sell easily to locations all around the world. However, one new consequence of Brexit that many people are still unaware of, is new customer charges on the receiving end when buying/selling between the UK and EU. This blog post will tell you all the key information you need to know. What is the issue? Now that the UK has left the EU, custom...
Read More

O’Brien Media awarded Agency Partner status with BigCommerce

Here at O’Brien Media, we are proud to announce that we have been awarded Agency Partner status with BigCommerce. What is BigCommerce? BigCommerce is a leading ecommerce provider that helps deliver solutions for small and enterprise businesses, along with B2B organisation, which will enable them to meet their retail and ecommerce goals. BigCommerce offers a Software-as-a-Service (SaaS) platform...
Read More

What you need to know about Google “mobile-first” changes coming in March 2021

Google have confirmed that from March 2021 they will definitely be using ‘mobile-first indexing’ after pushing forward the deadline from September 2020. This blog post will tell you all the key things you need to know about this change. What is mobile first indexing? This is where Google will predominantly use the mobile version for indexing and ranking of content. This is compared to...
Read More

WooCommerce: Combating Spam Order Bots

In November of 2020, we shared an advisory for WooCommerce store owners encouraging them to update to the latest version of WooCommerce due to a vulnerability the WooCommerce team had recently addressed in the account creation flow. The WooCommerce core team discovered this vulnerability as a result of an attack from a bot that was creating spam orders and, by way of the aforementioned...
Read More

Doing business is harder than ever. Square have made things a little easier.

As you guide your business through the lockdown, you can ease the effects while continuing to reach customers with the proper tools, including payment services by Square. Pause your Square subscriptions. Square know that your spending decisions are more important than ever. Pause any Square subscription you have for up to three months. Learn more here. New online payment rates. Online payment...
Read More

Read about how Vocavio, Coffee Plant, and Responsive Personnel handled 2020

A few weeks ago we asked our customers how they coped during 2020, with lockdowns, confusing guidelines, and tough trading conditions. Here are the stories of the three customers who have got in touch so far about their experiences, Vocavio, Coffee Plant, and Responsive Personnel. You can read about their stories using the article links below: We're still in the process of creating more blog...
Read More

Which shops can open in lockdown and what are the rules?

Non-essential shops are currently closed as part of a national lockdown to combat coronavirus although they are currently allowed to open for click and collect, although from Saturday, Scotland will follow Northern Ireland in restricting this service to essential retailers. Which retailers are allowed to open? Any retailer selling "essential" goods and services may stay open to the public as...
Read More