Laptop displaying website analytics and performance metrics, illustrating the balance between quality, speed, and cost in web projects.

Demystifying the Impact of User-Friendly Website Design on Small Business Success

In today's digital era, a business's online presence significantly influences its success, making quality website design pivotal. However, a common misconception among small business owners is that having a visually appealing website is enough. The truth is that design goes deeper- it should be not only aesthetic but also user-friendly. Understanding the User Experience The User Experience (UX) a...
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Laptop on a desk with website design wireframes and planning notes

5 Common Website Mistakes Small Businesses Make (And How to Fix Them)

For many small businesses, a website is the first point of contact with potential customers. It’s your digital storefront, working 24/7 to showcase your brand, products, and services. But while a well-designed website can attract, engage, and convert visitors, common mistakes can drive customers away, hurt your reputation, and even impact your search rankings. At O’Brien Media, we’ve seen...
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Computer with OBM website in a white office with a green plant

Treating Customers Fairly Policy

At O’Brien Media, our customers are at the heart of everything we do. We are fully committed to providing the highest standards of customer service and ensuring that every client receives fair, transparent, and professional treatment. Our goal is to deliver outstanding digital services, including web design, website support, SEO, and digital marketing, in a way that consistently meets and...
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