The O’Brien Media Digital Insider Blog

According to recent studies, 80% of internet users own and search the web on their smartphones. If you’re not on mobile, you’re missing so much. That doesn’t mean you should ignore those customers who still use desktops and laptops, though. They still account for a significant роrtіоn of your client base and new prospects but you should make sure to use website analytics services to identify the types of devices your customers are using when accessing your website.

As a small business owner, it is very important for you to do everything possible to grow your business, to make sure that your services get to as many people as possible and that’s why you have to make your web pages a mobile friendly one so as to drive more traffic to your site.

If you're looking for a great way to engage with your website visitors then tawk.to should be at the top of your list. tawk.to is a 100% FREE live chat app that lets you monitor and chat with visitors on your website.

• Gain valuable insight when you monitor your website visitors in real time as they browse your website.
• Stay connected anywhere, be in touch with your customers from your computer, or your smartphone.
• Live Chat is convenient for your customers, helping them through pinch points and as a result helping you generate better customer support and achieve higher conversions.

When your business has a blog, you’ll have the opportunity to provide more in-depth information on your range of products and services; information that typically wouldn't appear on the main pages of your website.

For example, too much content surrounding a certain product or service can make your business website look awkward and messy. A blog, however, gives you the ideal opportunity to post detailed material and expand on the information you make available about your products and services.