Privacy policy: Our use of third party service providers
Third-party services
Generally, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In a digital economy, it is impossible to operate without the services provided by third-party service providers.
Below is a list of third-party service providers we use, and how we use their services:
Service provider
Purpose
CFH Docmail Ltd
To print and post invoices and other documents, and to send marketing communications
Microsoft UK Microsoft Europe
To store information in documents, spreadsheets, emails, and reports as well as provide software services through Office 365 and hosted Exchange
Cloudflare
Cloudflare provides website security, performance and reliability services, including DNS, CDN caching, DDoS protection and traffic filtering to help websites load faster and stay protected online.
To send marketing and transactional emails/SMS text messages, including alerts such as invoice reminders, helpdesk notifications, and marketing messages
Meta/Instagram/Facebook
Anonymised usage and interaction data may be shared with Meta, including Facebook and Instagram, to help measure advertising performance, understand audience engagement and improve the relevance of our marketing.
Squareup Europe Ltd
To process and administer credit and debit card payments and to provide Fraud screening services.
To send web push notifications from our website when we add new content, to promote offers, and to communicate service information. If you have opted in to push notifications you can opt-out using the bell icon on any page or by clicking here. No personally identifiable information is held by OneSignal
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Our Data Protection Coordinator:
Our data protection coordinator, Jenny O’Brien, can be reached via email at [email protected], by phone on 01793 239239, or by post at O’Brien Media, GDPR Compliance, Suite 4, Marlborough House, 26 High Street, Old Town, Swindon, SN1 3EP.
Our ICO registration number is ZB692196, under the name of Pembroke Digital Limited
We value your privacy
We use cookies to run this site, measure and improve how it works, and, with your permission, support advertising, marketing and embedded content. Essential cookies are always on. First-party statistical analytics are used to improve the website, but you can object at any time. You can accept all, reject non-essential cookies, or choose which categories to allow.
Required for the website to function (e.g. security, load balancing, remembering your cookie choices). These are always active and cannot be switched off.
Enable enhanced functionality and personalisation, such as remembering preferences, live chat and site settings.
First-party analytics set on this website’s own domain to measure and improve the site (e.g. self-hosted Matomo). The data stays with this site and is not shared with a third party.
Analytics provided by a third party, which may share your data with that provider (e.g. Google Analytics).
Used to build a profile of your interests and show you relevant adverts on other sites (e.g. Meta Pixel, Google Ads).
Allow content embedded from third parties such as YouTube, Vimeo and Google Maps. These providers may set their own cookies.
Small tracking pixels used to measure campaign performance and conversions.