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Privacy policy: Our use of third party service providers

Third-party services

Generally, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In a digital economy, it is impossible to operate without the services provided by third-party service providers.

Below is a list of third-party service providers we use, and how we use their services:

Service providerPurpose
CFH Docmail LtdTo print and post invoices and other documents, and to send marketing communications
Microsoft UK
Microsoft Europe
To store information in documents, spreadsheets, emails, and reports as well as provide software services through Office 365 and hosted Exchange
Rocket Science Group LLC
Data Processing Agreement
To send email notifications such as receipts and invoices, service notifications, statements, and reports (via Mandrill) and to send marketing emails (Mailchimp)
Brevo/Sendinblue SAS
Privacy Policy
To send marketing and transactional emails/SMS text messages, including alerts such as invoice reminders, helpdesk notifications, and marketing messages
Stripe Payments Europe, LtdTo process and administer credit and debit card payments
Squareup Europe LtdTo process and administer credit and debit card payments
PayPal
Privacy Policy
To process and administer credit and debit card payments
ProStackTo provide data centre monitoring/management.
OneSignal
Privacy Policy • Opt-out
To send web push notifications from our website when we add new content, to promote offers, and to communicate service information. If you have opted in to push notifications you can opt-out using the bell icon on any page or by clicking here. No personally identifiable information is held by OneSignal

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Our Data Protection Coordinator:

Our data protection coordinator can be reached via email at [email protected], by telephone at 01793 239239, or by post at O’Brien Media, GDPR Compliance, Unit 6, Pembroke Centre, Cheney Manor Ind. Estate, Swindon, SN2 2PQ.

 
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