All services paid for on rolling contracts have an annual price adjustment in line with the UK Consumer Price Index (CPI) plus up to 10% (to cover the cost of service improvements)
The CPI figure published in March 2022 is 5.5%
If you have a service that started on or after 10th October 2012, you’ll see this change from your April bill each year, in line with your terms and conditions, or at a later date if we choose.
You will only be subject to on price increase per financial year (April 1st to March 31st).
No. This price increase forms a part of your contract and does not void your contract or count as a material change under UK law.