Beauty and Therapy Businesses: How to Choose the Right Web Design Company

For many beauty therapists, salon owners, wellbeing practitioners and complementary therapists, a website is still treated as something that just needs to “exist”. A few treatment prices, some photos, a booking link and that is the job done. The problem is that your customers do not use your website like that. They are usually trying to answer simple but important questions. Do you offer the...
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How to promote your small business online in 2026 without spending a fortune

Promoting a small business online can feel like a choice between spending money you do not have or spending every spare hour trying to keep up with social media. Thankfully, it does not have to be either. Some of the most useful ways to promote a small business cost nothing beyond your time. Others need a modest budget but can work well when they are aimed at the right people and measured...
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Getting Started with Client Connect CRM (Beta)

Client Connect CRM provides a central place to manage your contacts, companies, sales opportunities and follow-up tasks. Rather than keeping customer details across spreadsheets, email inboxes and separate systems, your team can use one shared workspace to record conversations, monitor potential work and keep track of what needs to happen next. Client Connect CRM is included with O’Brien Media...
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How to Create and Track QR Codes in Client Connect

Client Connect’s QR Code Tracking tool lets you create downloadable QR codes, change where they lead after they have been printed and measure how often they are scanned. This makes them useful for printed materials such as: Posters and flyers Business cards Product packaging Brochures and leaflets Exhibition stands Signs and window displays Printed menus or price lists Each QR code uses a short...
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New Client Connect Updates: Site Health Monitoring, Document Vault and Service Status

We’ve added a new set of updates to Client Connect this week, designed to make it easier for our customers to keep track of important website information without needing to dig through emails, check several systems, or wait until something becomes urgent. Client Connect is our customer portal for O’Brien Media customers. It brings together useful website information, billing, support,...
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Making Your Website AI-Friendly in 2026: What Microsoft’s Latest Advice Means for SEO

AI search has moved on quickly. When we first looked at Microsoft’s advice on making websites more AI-friendly, the main message was fairly simple: write clearly, structure your pages properly, keep your content fresh, and make sure search engines can understand what your website is about. That advice still stands. The difference in June 2026 is that AI search is no longer something small...
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