Cybercrime: Keep your money safe when shopping online

As part of National Consumer Week and International Fraud Awareness Week, we want to remind our customers and readers of some of the issues of shopping online and what can be done to limit the risks. Many people might be looking to get themselves prepared ahead of the festive period by shopping for gifts online. As people are again furloughed and usual socialising is curtailed for now, some may...
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Win the customer experience game today and post-Covid

We're nearing the end of a challenging year — and heading into the festive season — people are slowly beginning to shop again. But they’re doing so carefully and consciously, buying close to home and embracing e-commerce more than ever. Brands need to be ready to adopt a variety of in-store and online measures to cater to today’s shopper. So what can brands do to deliver meaningful...
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Second Lockdown: What are the new rules from 5th November 2020?

New lockdown rules were introduced in England from just after midnight last night (Thursday 5th November 20202). Pubs, restaurants, gyms, and non-essential shops will close for four weeks. These new measures are intended to reduce the growth rate of COVID-19, protect the NHS and ensure that as many people as possible can continue to work. It’s up to all of us to play our part to avoid...
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We’re here to help you & your business through lockdown

With the first day of this new national lockdown (5th November 2020) upon us, I wanted to let you know that, as during the previous lockdown, we will be here to help you and your business, club, or other organisation through these difficult times. If you haven’t already updated your website to provide information to your customers, members, or visitors then we can help you do this – either as...
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Coronavirus: It’s up to all of us to keep each other safe

It’s up to all of us to know what we must do to keep ourselves and others safe in the weeks and months ahead. The medical advice is clear: you must self-isolate if you have coronavirus symptoms or live in the same household as somebody who does. The main symptoms of coronavirus are: High temperature – this means you feel hot to touch on your chest or back (you do not need to measure your...
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Swindon & Wiltshire LEP open ERDF Recovery Grant applications

We've spoken to many customers over the last few weeks and months.  It goes without saying the ongoing COVID pandemic continues to hit small businesses hard across all sectors. Today, the application process opened for something called the European Regional Development Fund (ERDF).  The ERDF Recovery Grant (which we blogged about last week) is available to small and medium companies, with a...
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Swindon & Wiltshire LEP Covid-19 Recovery Grants Scheme

Every small business has had new challenges to deal with this year. All of us are busy trying to come to terms with this new reality, and it's easy to miss opportunities while you're tending to your business. We recently became aware of a programme run by the Swindon & Wiltshire Local Enterprise Economic Partnership and their Economic Plan. Catchy, I know. The Swindon & Wiltshire LEP is...
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Shops and shoppers must stick to the follow official government guidelines following reopening from 1st and 15th June

The government has released a list of rules and guidelines that shops and shoppers must follow to keep everyone safe when retail starts to reopen on the 1st and 15th June 2020. One of the most widely-discussed bans has been that on changing rooms. One of these measures include banning shoppers trying on clothes in changing rooms for fear of spreading the virus. According to the official...
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Back to business – What does post-lockdown business look like?

It has been over two months since the government asked us all to stay at home to prevent the spread of COVID-19. With restrictions beginning to ease, businesses up and down the country are trying to figure out how to start welcoming customers again while minimising risk to themselves or their patrons. According to the latest government statement, retailers who operate outdoors will now be...
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Ideas to help keep your business running during the coronavirus crisis

If you run a salon, shop or any business that requires feet through the door and staff on hand, it can be difficult to know what to do for the best - the government is telling people to avoid people, pubs and the office, but can you afford to shut up shop? The situation is ever-changing, but to some degree the current social distancing and self-isolation measures look set to be in place for the...
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