In today's world, where online shopping and remote work are on the rise, customer service over the phone and email has become crucial for businesses. However, providing excellent customer service through these channels can be challenging. That's why we've compiled five expert tips to help you provide exceptional customer service to your customers, whether they reach out to you via phone or email....

It's not one of those business "birthdays" that is usually celebrated - they tend to be the multiples of five - but we're never ones to stick to convention and, to be honest, we were so busy last year that we totally missed the fact 2022 was our 15th birthday as a business! It's been a fantastic 16 years and we want to thank all of our customers, old and new, who have helped us get this far....

We are excited to announce a significant development here at O'Brien Media! As a leading Swindon-based website design agency, we've always been passionate about delivering top-notch digital solutions. Today, we're thrilled to share that we have acquired the website design and website support clientele from Manor Solutions, a fellow Swindon-based business established in 1997. A New Chapter Begins...

June 18th is Autistic Pride Day, where we celebrate and recognise the unique abilities of those with autism. While autism affects 1 in 100 people globally, with 700,000 registered as autistic in the UK alone, only 16% are in full-time work and, as Disability Confident Leaders we want to change that. Autism is a spectrum, and while at its most severe it is a disability, on the lower end of the...

Check out the Exhibitors selfies from The Business Show Cloud9 Fulfilment TitanIAm AR Healthcare and Pharma CountingUp CreditSafe Muse StartUp Magazine Razor Global Solutions 1 Leadoo AnkorStore Business Advice Line TBS Razor Global Solutions 2 BusinessesForSale.com Amaya Sales Cymphony Empower Workplace Solutions BusinessBox The Institute of Aesthetics Medi Spa Clinic PinPoint Recruitment...

Amazon today said it would stop taking card payments from Visa credit cards issued in the UK, citing the high cost imposed by the card company. An email to customers said: “Starting 19 January 2022, we will unfortunately no longer accept Visa credit cards issued in the UK "due to the high fees Visa charges for processing credit card transactions." Customers were advised to update their...

The UK Subscription Box Market report from Royal Mail is now out and reveals that consumers in London, West Midlands and Northern Ireland are most likely to be signed up to subscription services. You can download the full UK Subscription Box Market report from the Royal Mail website, but more importantly don’t forget that many marketplaces (including Amazon, Notonthehightstreet, Yumbles etc)...