As part of our continual improvement and replacement strategy for our website hosting and email service infrastructure we are in the process of decommissioning two of our website and email hosting servers (server4.obrienmedia.co.uk and server5.obrienmedia.co.uk).

Over the coming days we will be moving customer websites and email service on these servers to two replacement servers. If you have email accounts on server4 or server5 we will be emailing you to give you advanced notice of the changeover and provide information on steps you need to take.

If you use our webmail system 

if you use our webmail service you will not need to make any changes and will continue to access your email accounts as normal.

If you use your O’Brien Media email service on your smartphone, or via software such as Outlook or Windows Mail:

Once the changeover occurs you will need to make a minor change to your email software settings, to replace the incoming and outgoing servers addresses with either apollo.obrienmediabusiness.uo.uk or athena.obrienmediabusiness.co.uk – we advised you of which server your site will be moved to within the notification email we sent you at the end of July. Please get in touch if you need a reminder.

Questions?

If you have any questions please get in touch, either by email on support@obrienmedia.co.uk or by calling us on 01793 230654.

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