WordPress 4.9 User Guide

It might be easier to say what this guide isn’t, rather than what it is. It isn’t an in depth look at every single function available within the WordPress dashboard. Nor is it a guide to help you develop or modify WordPress themes. Our aim is to create a simple WordPress guide that will help you to get an understanding of how you use the various features within the WordPress Dashboard to keep...
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Standard hosting features and quotas

As an O'Brien Media customer you have the option of having your website hosted on our servers, our hosting platform is designed to be flexible and is configured to provide fast and stable hosting for your Drupal (or plain HTML) website. As standard, hosting accounts come with the following for hosting accounts created after 01/03/2015, previously account quotes and hosting features were...
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Understanding your monthly Website Performance Report

Below you can find out more about the information contained within your monthly website performance report email. If you have any specific queries please get in touch and we'll be happy to help. Which section of the website performance report would you like to know more about? Key stats Visitors by month Source of visitors Social stats Device usage Top performing content Visitor interest Key...
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Accessing your website analytics data via Piwik

All websites designed and hosted by O'Brien Media come with real-time website visitor analytics powered by Piwik - you can access your website analytics at https://analytics.obrienmedia.co.uk. If you don't have your username and password handy drop us a line on hello@obrienmedia.co.uk and we'll be happy to help. You can find additional information on the Piwik analytics platform on the Piwik...
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Drupal CMS Software Updates for O’Brien Media Clients

From time to time your Drupal website will need to have software updates installed in much the same way as your computer needs updates in order for it to work at it's best. There are two types of Drupal update: Updates to the "core" drupal software (like upgrading the version of Microsoft Windows or MacOS on your computer) Updates to Drupal modules (like updates to your printer drivers or...
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Changing the Admin Email Address in Drupal 7

The administration email address in Drupal 7 is the address that Drupal uses to notify you of certain things, including required updates and is used as the "from" email address for things like user registrations and password reset links.  You may want to change this admin email address at some point and can do so by completed the following steps. To complete the steps below you need to be...
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“This message has no content.” error when viewing an email on an iPhone or iPad using the Mail app

Issue When opening an email the message text/content isn't displayed and is replaced with a message reading "This message has no content.". Workaround 1 This issue is specific to iPad/iPhone devices using the Mail app from Apple and is usually caused by the Mail app not downloading the entire email (just the email headers including the from and to email addresses and the message subject). A...
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Avoiding the “The content on this page has either been modified by another user…” error in Drupal

Error message: "The content on this page has either been modified by another user, or you have already submitted modifications using this form. As a result, your changes cannot be saved." What does the error mean? Note: Firstly, it's important to note that this error message doesn't denote a problem with your website, but more with the way the website is being accessed or used. The error is...
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